Shipping Policy
At InnovaTechmart, we are committed to delivering your electronics quickly, safely, and reliably. This Shipping Policy explains how we handle order dispatch, shipping charges, delivery timelines, and related matters across Pakistan.
Delivery Coverage
We currently ship orders to most cities and towns across Pakistan. If your area is not serviceable by our courier partners, we will notify you during order confirmation.
Shipping Charges
We are offering free shipping for now.
Delivery Time
Estimated delivery time:
- Major cities: 2–3 business days
- Remote areas: 4–7 business days
Note: Delivery timelines may vary due to external factors such as weather, courier delays, or public holidays.
Order Processing
- Orders are processed within 24–48 hours after confirmation
- You will receive a confirmation via SMS/email once your order is dispatched
- Tracking details may be provided depending on the courier service
Cash on Delivery (COD) Instructions
Since we offer Cash on Delivery (COD):
- Please ensure someone is available to receive and pay for the order in cash
- In case of refusal without a valid reason, future COD orders may be restricted
Delays & Issues
We are not responsible for delays caused by:
- Incomplete or incorrect shipping addresses
- Courier service disruptions
- Natural disasters or political unrest
- If your order is significantly delayed, please contact us for support.
Damaged or Missing Items
If your order arrives damaged, tampered, or with missing items:
- Report the issue within 24 hours of receiving the package
- Send photos or videos showing the problem to info@innovatechmart.com
- We’ll work with you to resolve the issue promptly